Frequent Asked Questions

---

Why inTennis?
Using pen-and-paper or Excel spreadsheets to manage a tennis business is time consuming and prone to human error. This often leads to a potential loss of future business opportunities, particularly as businesses grow. inTennis is a complete software solution aimed at reducing paperwork and the time to complete tedious administrative tasks.

Can I access inTennis on the Internet?
Yes you can. We offer a subscription service with a low monthly fee. Using this service, you can access inTennis on the Internet from any location any time. Your data is stored securely on the data server with fully managed backup.

Is inTennis compatible with Windows 7 or Windows Vista?
Yes, inTennis is compatible with Windows 7, Windows Vista, Windows XP, Windows Server 2003 and Windows 2000 (SP 4).

Does inTennis run on a Mac?
Yes, inTennis runs on Mac OS X v10.4 and above. inTennis runs natively as a Mac application, you do not need to install any virtual Windows system.

Do you provide technical support and software upgrade?
Our software comes with 2 months free technical support (phone and email) and software upgrades. Customers can extend the support to 1 year with our annual support service. This service is optional.

I'm not familar with computer, can I still use inTennis?
Sure. We understand everyone has different level of computer skills. inTennis is specifically designed to be intuitive and easy-to-use. All our customers were able to setup the system in just a few minutes without any training or reading the manual. It is our goal to keep the software very easy to use. You do not need to be a computer expert to use inTennis!

Can it be networked?
inTennis can run on a local office network. This means the software can be deployed on multiple computers all sharing the same database. This setup is ideal for larger tennis centres with multiple staff or computers. For example, the pro-shop or receptionist PC can manage the court bookings while the back-office PC can manage invoicing and contact management.

I'm using Excel at the moment. How is inTennis better?
While Excel spreadsheet is easy to use, it is not attuned for effective tennis business management. For instance, time is often wasted in duplicating records from one spreadsheet to another. inTennis provides one integrated database so you can accurately manage all aspects of your business. The reporting features also give you a complete view of your vital business information.

I run a single person tennis coaching business. Is inTennis right for me?
Sure. Whether you are a single person business or a multi-venue tennis school, inTennis can meet your needs equally. Our flexible pricing structure allows you to pay only for what you need.

Can I trial inTennis before I buy?
Yes, please contact SportLogic directly. Click here for details.

Can I transfer my data to inTennis?
Yes, we can assist you to transfer your existing data to inTennis, saving you from data re-entry. We support data import from popular programs such as MYOB, QuickBooks, Microsoft Outlook, Excel and Access.